Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Clyde Housebuyers (a trading name of PropGain UK Limited) collects, uses, and protects your personal data when you visit our website or contact us about selling a property.

Who we are

Clyde Housebuyers is a trading name of PropGain UK Limited, a company registered in England & Wales (company number 16913648), registered office 20 Wenlock Road, London N1 7GU. We are the data controller for personal data collected via this website.

Contact: info@clydehousebuyers.co.uk · 0141 530 1430

What data we collect

We collect personal data you provide directly to us when you:

Submit our free valuation form (postcode, property details, situation, name, phone, email)
Contact us by phone, email, or contact form
Engage us as a property buyer or property partner (full transaction information including ID, AML documentation, and legal records as required by law)

We also collect limited technical data automatically:

IP address (for security and analytics)
Browser type and operating system
Pages visited and time spent (via Google Analytics, if enabled)

How we use your data

We use your data to:

Respond to your property enquiry, value your property, and propose suitable routes
Carry out due diligence and complete property transactions (where you proceed with us)
Comply with anti-money-laundering (AML) and HMRC reporting obligations
Send transaction-related communications (e.g. progress updates on your sale)
Improve our website and marketing (anonymised analytics only)

We do not sell your data, share it with third-party marketers, or use it for unrelated purposes.

Lawful basis

We process your data under the following lawful bases:

Consent — when you submit our forms or otherwise contact us
Contract — when you engage us in a property transaction
Legal obligation — AML and tax record-keeping
Legitimate interest — improving our website and protecting against fraud

Who we share data with

We share your data only with:

Our partner estate agent — but only if you've enquired about our free listing service or open-market sale route, and only so that they can contact you to arrange your listing
Solicitors and surveyors involved in your transaction (only with your knowledge)
HMRC and Companies House (legal obligations)
Our regulated service providers (e.g. AML verification, payment processors) under data-processing agreements
Authorities investigating fraud or legal proceedings (only where legally required)

We don't sell your data, share it with marketing networks, or use it for cross-site advertising. If you'd prefer we didn't share your details with our partner agent (which would mean we can't arrange the free listing), let us know when we call you.

How long we keep your data

Enquiry data without a transaction: typically deleted within 12 months. Transaction records: retained for at least 6 years to comply with AML and HMRC requirements.

Your rights

Under UK GDPR you have the right to:

Access the data we hold about you
Correct inaccurate data
Request deletion (subject to legal retention requirements)
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office

To exercise any of these rights, email info@clydehousebuyers.co.uk.

Cookies

See our cookie policy for details on how cookies and analytics are used on this site.

Security

We take reasonable steps to protect your data: encrypted connections (HTTPS), secure storage, restricted access, and regular review of our systems.

Changes to this policy

We may update this policy from time to time. Material changes will be flagged at the top of this page.